Frequently Asked Questions

I know that clear answers can be helpful when you're considering ordering something special. Here, I've gathered the questions I get most often – about everything from custom paintings to delivery and packaging. And if you don't find what you're looking for, please don't hesitate to write to me. At VilrikVilrik, we're quick to act – and that includes answering your questions.

What do I do if I don't receive an order confirmation?

Perhaps you have entered an incorrect email address or only your phone number. Feel free to write to me if you are unsure: vilrikvilrik@gmail.com

What does shipping cost?

  • DKK 0–499: DKK 69
  • DKK 499–699: DKK 29
  • Over DKK 700: Free shipping 🎉

Previously, the threshold was DKK 499, but I now pack all DK Art Wear myself – and the shipping cost from here is around DKK 60 for me. I hope for your understanding that I need to spread the cost a bit wider. In return, your items will be packed with care, not on an assembly line.

Why is the delivery time 3–6 business days?

Because my posters are printed on demand, and I personally handle the packing and shipping of Art Wear and original prints. It's not a large factory – it's a small workshop with a lot of heart.

Do you ship internationally?

Not yet. But I'm working on it – please write if you live abroad and are interested, and we'll find a solution.

Can I exchange or return?

Yes – you have a 14-day return period for standard items.

Read more in the return policy, where I also explain how to properly repackage the item. Always use original packaging – it is designed to protect what I have created.

What if something is broken?

I do everything possible to ensure your items arrive safely – and if something still goes wrong, we'll find a solution. Read about how to make a complaint

How does custom painting work?

You can read more and send an inquiry here.

Many of my original works are sold through social media, and some I save for exhibitions. So if you don't find what you're looking for, please ask – it might exist offline.

Is your art printed in Denmark?

Yes. Everything is printed at one of Denmark's largest printing houses in Zealand – and the quality matches that.

Do you offer gift wrapping?

Unfortunately, that's not possible right now – but I always pack with love, and you can easily give it as a gift, as is.

Which frame fits my poster?

You can find a buying guide for posters, frames, and passe-partouts here: Buying Guide. It provides inspiration for color choices, sizes, and combinations.

Are you a trained artist?

No, I have a master's degree in sports science – and am a self-taught artist. My path to art was driven by a creative urge and passion, not through a traditional art education. I have learned by doing, by feeling, and by daring. Each work reflects that curiosity and freedom.

Do you have posters in stock?

Only a very few – typically those I use for exhibitions. The rest are printed on demand directly from my print shop. This means less waste of resources and more sustainable production.

Do you have a studio that one can visit?

Not at the moment. I used to have a studio in Lejre, but the building was sold. Now I work from home. Maybe I'll open my doors again at some point
You can read about when you can meet me at exhibitions

Can I change my order after placing it?

As a general rule: quickly! As long as your order has not gone into production. Write to me as soon as possible, and I'll see what can be done.